Experience IT operations Manager required for leading ATM servicing company. To manage the implementation of a new payment system, and the daily operations

Key Responsibilities:

• Oversee the implementation of new payments systems and the maintenance of existing ones
• Commercial negotiations with suppliers and customers
• Customer relationship management
• Involved in supervision of operational and technical staff
• Ongoing proactive optimisation of processes and systems
• New business development
• New responsibilities all the time as the Company grows

Desired Education:

• Degree in engineering, information systems or similar
• Good organisational and problem-solving skills
• High attention to detail
• Strong business acumen
• Must come from the credit card/debit card payment environment

Experienced and Innovative IT Desktop & Server support person required to provide 1^st and 2^nd level desktop support for a leader in ATM service providers

Key Responsibilities:

• Deploying and supporting of desktop, telephony and associated infrastructure throughout the group
• Providing 1st & 2nd level desktop support
• Providing 1st line troubleshooting on server related incidents
• Identifying and contributing to customer desktop and server service improvement suggestions
• Incident management
• Ensuring that maximum availability is achieved for our customers and that the best service is delivered to the business
• Ensuring that all scheduled tasks are run on time and in accordance with the relevant procedures
• Monitor the availability and provide support on systems and infrastructure
• Monitoring the availability and utilization of server and network infrastructure
• Vendor liaison/management
• Engaging with telecom service providers for deployment of new and support of existing infrastructure

Desired Education:

• Matric
• At least one of the following certifications: MCSE, A+
• Minimum of 3 years IT Desktop & Server support exp
• A comprehensive user support understanding of Microsoft Windows Server 2000, 2003, Network Storage, Microsoft desktop solutions, Windows XP & MS Office
• An in-depth understanding of Server Operating Systems including Terminal Services and preferably Microsoft Exchange & Microsoft SQL
• In depth understanding of the main hardware providers (Cisco, HP) systems platforms; associated peripheral equipment and the ability to recommend hardware solutions for varying system needs
• Experience of Anti-Virus